CRM Integration

$140 Billion+ and Growing

The CRM Software market continues to grow at an exponential rate. It would be considered a rare situation that an enterprise-class software application wouldn't benefit in some way from an integration with a CRM system, and this is increasingly proving to be the case for the SMB market. CRM integrations have been a core area of development for Cogenix for nearly fifteen years. We've had the opportunity to work with many of the primary CRM solutions, Salesforce, Dynamics 365, SugarCRM and SAP, and our experience working with these has allowed us to greatly enhance many of the business applications that we have developed. It has also proven invaluable when working with clients with a custom CRM solution in place.

Salesforce

Creating managed and unmanaged packages since 2007, Cogenix has well over 100 real-time integrations in place between client systems and Salesforce organizations, we have encountered a wide variety of SF implementations and have gained invaluable experience working through the challenges that variety brings.

Dynamics 365

Working closely with Microsoft as a partner on many of our solutions, we have developed bi-directional integrations with standard and custom object data using both web-based and .NET backend environments. Having undergone several security audits we have become adept with Security Roles and other security elements.

Sugar CRM

Cogenix built an installable package to support integrating SugarCRM with client systems that enables bi-directional data flow, with integration points for contacts and opportunities. Working with IBM, we rolled out the package in their production Sales Connect SugarCRM client in 2017.